Senior Service Advisor

About the job

Small shop, written estimates, and we call before doing anything extra. Independent repair shop needs a Senior Service Advisor who can sell honest work and keep the schedule full. The work is on site and cannot be done remotely.

The job includes: build estimates for recommended repairs and maintenance; keep customers updated on repair status and pickup times; meet monthly targets for hours sold and customer satisfaction scores; call customers with inspection findings and get approval before work starts.

Who you are:

5+ years of experience as a service advisor or in automotive service.
Able to stand in the service drive and walk the lot for much of the day.
Working knowledge of vehicle systems and common repairs.

Schedule: Saturdays 8:00 AM to 2:00 PM on a rotation.

Compensation: £19.00 - £21.50 p/h

We offer company pension, 25 days holiday plus bank holidays, free on-site parking, 28 days annual leave including bank holidays and employee assistance programme.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Clarke & Sons Collision Ltd.