Senior Salesforce Administrator

About us

Our bench is in the back of a strip-mall storefront, where we image laptops and swap failed drives. Started by a former school district network admin in 2020, the business has grown almost entirely through referrals.

What this job is

This role sits in operations and works closely with sales leadership. You'll get a lot of small requests and a few big ones. Mumbai Data Systems needs another Senior Salesforce Administrator to support about 150 sales, service and marketing users. Remote within India. The team meets in Mumbai once a quarter, travel covered. Most of our work is async, and meetings are kept short.

Day to day

• Manage users, profiles, permission sets and roles
• Support integrations with Account Engagement (Pardot), HubSpot or Marketo
• Handle data imports and mass updates with Data Loader or the Data Import Wizard
• Maintain page layouts, record types, custom objects and fields
• Train users and write how-to guides for new features

What you bring

• 7+ years of CRM administration experience
• Salesforce Certified Administrator (or able to earn it within six months of hire)
• Ability to manage a request backlog and set expectations with users
• Comfort with reports, dashboards and custom report types
• Strong knowledge of the Salesforce security model and sharing settings
• Excel skills for data prep and reconciliation

Also helpful

• HubSpot Operations Hub
• Basic SOQL and the ability to read Apex
• Dynamics 365 Sales

What we offer

Salary range: ₹12,00,000-₹13,50,000 per annum

• Flexible hours

Duration: 6 months. Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Mumbai Data Systems Pvt Ltd.