Senior Salesforce Administrator

Clients rely on us for laptop setup, Intune enrolment, backup monitoring and after-hours help when something breaks. After-hours on-call comes around every fourth week.

Position summary

We are creating this position because the workload has grown. We're looking for someone who asks why a field exists before adding another one. This role is fully remote within Switzerland. We do not have many meetings. Most updates happen in writing. We use Slack, Notion and Google Meet. Cameras on for team calls.

Your responsibilities

Audit field usage and retire fields nobody fills in. Clean up duplicate records and set up matching and duplicate rules. Build and maintain Flows, validation rules and approval processes. Create reports and dashboards for sales, service and leadership. Handle data imports and mass updates with Data Loader or the Data Import Wizard. Work the CRM support queue. Administer HubSpot properties, workflows, pipelines and lists. Support integrations with Account Engagement (Pardot), HubSpot or Marketo.

Minimum qualifications

5+ years of CRM administration experience. Excel skills for data prep and reconciliation. Hands-on experience building Flows. Ability to manage a request backlog and set expectations with users. Salesforce Certified Administrator (or able to earn it within six months of hire).

Preferred qualifications

Integration tools such as Zapier, Workato or MuleSoft. Salesforce Platform App Builder or Advanced Administrator certification. Dynamics 365 Sales.

Benefits

Company pension scheme. Up to 3 days of home office per week. 30 days of annual leave. Holiday pay. Meal allowance.

Candidates must be eligible to work in Switzerland.

Please submit your CV in English.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Gotthard Computer Services GmbH.