Senior Salesforce Administrator

Our field services team covers retail chains, hospitals and banks, dispatching technicians to over 4,000 sites. Headquartered in North Charleston, the company has grown since 2002 by acquiring regional IT providers. Founded in 2002, we now have 540 employees.

Our team is growing and we are hiring a Senior Salesforce Administrator. This role sits in Business Systems and works closely with sales leadership. You'll get a lot of small requests and a few big ones. This is a long-term contractor role, paid monthly in USD. Core hours are 9:00 AM to 1:00 PM US Eastern. Good written English matters here, since most updates are written.

What you'll be doing:

• Clean up duplicate records and set up matching and duplicate rules.
• Support integrations with Account Engagement (Pardot), HubSpot or Marketo.
• Handle data imports and mass updates with Data Loader or the Data Import Wizard.
• Create reports and dashboards for sales, service and leadership.
• Test changes in a sandbox and deploy with change sets or a DevOps tool like Gearset.
• Train users and write how-to guides for new features.
• Build and maintain Flows, validation rules and approval processes.

What we're looking for:

• 7+ years of CRM administration experience.
• Understanding of sales and service processes: leads, opportunities, cases, quotes.
• Ability to manage a request backlog and set expectations with users.
• Hands-on experience building Flows.
• Excel skills for data prep and reconciliation.
• Strong knowledge of the Salesforce security model and sharing settings.

Pay and benefits:

Pay: $4,100 - $5,000 per month

• Monthly internet allowance.
• Monthly payments via wire transfer or Wise.
• Paid time off.

This posting may close early if we receive enough applications.

We look at every application, usually within a week.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Westbury Technology Group LLC.