Lead Salesforce Administrator

About the role

This is a newly created position. CRM admin role covering HubSpot and Salesforce. Experience with either is fine if you're willing to learn the other. Our team is spread across 14 countries. Headquarters is in Broomfield. We engage team members in India as full-time contractors. Most of our contractors have been with us for more than two years. You will need at least 4 hours of overlap with US Central time. We use Slack, Notion and Google Meet. Cameras on for team calls.

In this role you will

• Support integrations with Account Engagement (Pardot), HubSpot or Marketo.
• Handle data imports and mass updates with Data Loader or the Data Import Wizard.
• Administer HubSpot properties, workflows, pipelines and lists.
• Test changes in a sandbox and deploy with change sets or a DevOps tool like Gearset.
• Manage users, profiles, permission sets and roles.
• Clean up duplicate records and set up matching and duplicate rules.
• Review each of the three yearly Salesforce releases and plan for changes.
• Work the CRM support queue.

Requirements

• Ability to manage a request backlog and set expectations with users.
• Hands-on experience building Flows.
• Salesforce Certified Administrator (or able to earn it within six months of hire)
• Excel skills for data prep and reconciliation.

Benefits

• Flexible hours.
• Paid in USD.
• Company laptop.
• Monthly internet allowance.

The company

Our technicians handle onsite and remote support for medical offices, accounting firms and manufacturers on fixed monthly contracts. Typical projects include office moves, server migrations to Azure, and replacing aging switches and access points.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Broomfield IT LLC.