Senior Salesforce Administrator

Most work comes in through ConnectWise tickets, with a dispatch board for onsite visits. Founded in 1993, we now have 100 employees. Lunch is usually whatever is closest to the client site.

We are backfilling a position after an internal move. Chestnutyard needs another Senior Salesforce Administrator to support about 150 sales, service and marketing users. You can work from home anywhere in Ireland. We have no office requirement. Few meetings, lots of written updates. We use Slack, Notion and Google Meet. Cameras on for team calls.

Duties:

• Support integrations with Account Engagement (Pardot), HubSpot or Marketo
• Build and maintain Flows, validation rules and approval processes
• Audit field usage and retire fields nobody fills in
• Gather requirements from sales and service teams and turn them into configuration changes
• Work the CRM support queue
• Administer HubSpot properties, workflows, pipelines and lists
• Maintain page layouts, record types, custom objects and fields
• Review each of the three yearly Salesforce releases and plan for changes

What we're looking for:

• Strong knowledge of the Salesforce security model and sharing settings
• Ability to manage a request backlog and set expectations with users
• Excel skills for data prep and reconciliation
• Understanding of sales and service processes: leads, opportunities, cases, quotes
• Hands-on experience building Flows

What you get:

• Company pension scheme
• 23 days annual leave plus bank holidays
• Annual bonus
• Bike to work scheme
• Education support
• Pension contribution

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Chestnutyard.