Senior Programme Officer

Development, finance, compliance and HR teams in São Paulo support program staff in the field. Our annual budget comes from government contracts, foundations, corporate partners and individual donors.

The position:

The Senior Programme Officer supports day-to-day delivery of our operations program, which serves about 300 participants a year. We want someone organised and steady who treats participants with respect and keeps good records. Hybrid, with three days a week in our São Paulo office.

Your responsibilities:

• Enroll participants and complete intake paperwork and eligibility checks
• Plan logistics for graduations, family nights and field trips
• Track attendance, outcomes and demographics in Salesforce or Apricot
• Schedule workshops, classes and one-on-one sessions
• Help with grant reporting by pulling data and writing short program updates
• Collect participant surveys and summarise feedback
• Coordinate volunteers and partner organisations
• Maintain participant files according to confidentiality rules

Minimum qualifications:

• 5-7 years of experience in program coordination, case work, education or a related field
• Experience working with diverse communities
• Clear written communication for reports
• Organised and accurate with data entry and records
• Comfortable with Excel, Google Workspace and a database or CRM
• Bachelor's degree in social work, education, public administration or a related field, or equivalent experience
• Available for occasional evenings and Saturdays

Nice to have:

• Experience with government-funded programs and reporting
• Lived experience in the community we serve
• Bilingual English and Spanish
• First aid and CPR certification

Compensation and benefits:

• Private health insurance
• Flexible hours
• Training budget
• Meal vouchers

Please submit your CV in English.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Talonbridge.