Senior Operations Coordinator

Peak season hiring adds several thousand seasonal workers each fall. Our fulfillment centres ship millions of e-commerce orders each month. Climate-controlled building, which matters in August.

About the role

Weaverpost is a service company with about 30 technicians in the field. You will help schedule jobs and keep customers updated. Good fit for someone with a couple of years in an admin, logistics or customer service role. Remote within Portugal. The team meets in Lisbon once a quarter, travel covered. We use Slack, Notion and Google Meet. Cameras on for team calls.

In this role you will

• Process purchase orders and match packing slips to invoices.
• Organise onboarding paperwork and safety training for new field staff.
• Coordinate permits and inspections with local agencies.
• Update weekly reports on jobs completed, backlog and callbacks.
• Track open work orders and follow up on overdue jobs.
• Order parts and materials and confirm delivery dates with vendors.
• Confirm appointments with customers and send updates on delays.
• Schedule jobs and service appointments in ServiceTitan or a similar system.

Required qualifications

• 7+ years of experience in operations, logistics, dispatch or office administration.
• Organised and detail oriented.
• Able to learn scheduling or ERP software quickly.
• Clear written communication.
• Strong Excel or Google Sheets skills.
• High school diploma required; associate or bachelor's degree preferred.

Preferred

• Bilingual English and Spanish.
• Knowledge of local permitting processes.
• ServiceTitan, Jobber or FieldEdge experience.

Schedule: Monday to Friday, 7:00 AM to 3:30 PM

Pay: €1,050 - €1,250/month

Perks and benefits

• Private health insurance.
• Remote work allowance.
• Life insurance.
• Flexible start and finish times.
• Training budget.
• Meal vouchers.

Only shortlisted candidates will be contacted.

Applications are reviewed weekly.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Weaverpost Lda..