Senior Operations Coordinator, Remote

Role overview

Looking for a Senior Operations Coordinator, Remote who wants to stay somewhere for a while. Reports to the Operations Manager and works with dispatch, purchasing and billing every day. We hire in the UAE through an employer of record, so this is a regular full-time job with local payroll and statutory benefits. Core hours overlap with Sydney business hours until mid-afternoon. You will need a reliable internet connection and a quiet place to work.

Essential duties and responsibilities

• Track open work orders and follow up on overdue jobs
• Enter completed work and technician time for billing
• Order parts and materials and confirm delivery dates with vendors
• Organise onboarding paperwork and safety training for new field staff
• Process purchase orders and match packing slips to invoices
• Schedule jobs and service appointments in ServiceTitan or a similar system
• Support the operations manager with special projects and audits
• Prepare job packets with drawings, permits and customer information

You'll need

• 7+ years of experience in operations, logistics, dispatch or office administration
• Clear written communication
• Organised and detail oriented
• Comfortable on the phone with customers and vendors

Also helpful

• Purchasing or inventory experience
• Construction, HVAC or field service background
• Bilingual English and Spanish

Schedule: Monday to Friday, 7:00 AM to 3:30 PM

Why work with us

• Paid parental leave
• Annual team retreat
• 24 days paid time off
• Home office setup budget
• Annual salary review
• Co-working space stipend
• Flexible hours

The company

Clinical trials run at hundreds of sites, managed by our clinical operations group and CRO partners. Since 1980, the company has built manufacturing sites in Queensland and abroad.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Jackson Biologics.