Senior Operations Coordinator

Regulatory oversight is constant, and the compliance department is one of the largest in the company. We started in 1991 and have grown to about 690 people.

The Senior Operations Coordinator keeps work orders, schedules and paperwork moving between the office, field crews and customers. Reports to the Operations Manager and works with dispatch, purchasing and billing every day. Remote, open to candidates across Pakistan. Strong written English is important, since much of our work is async.

Responsibilities:

• Track open work orders and follow up on overdue jobs
• Update weekly reports on jobs completed, backlog and callbacks
• Process purchase orders and match packing slips to invoices
• Prepare job packets with drawings, permits and customer information
• Organise onboarding paperwork and safety training for new field staff
• Enter completed work and technician time for billing

What you'll need:

• 7+ years of experience in operations, logistics, dispatch or office administration
• Clear written communication
• Organised and detail oriented
• High school diploma required; associate or bachelor's degree preferred
• Comfortable on the phone with customers and vendors
• Calm when the schedule changes several times a day

Pluses:

• Purchasing or inventory experience
• Smartsheet or monday
• Knowledge of local permitting processes

Schedule: Monday to Friday, 7:30 AM to 4:30 PM, with a rotating Saturday on-call

Compensation and benefits:

Pay: PKR 93,000 - PKR 125,000 pcm

• Medical insurance
• Provident fund
• Paid leave

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at NN Capital.