Senior Operations Coordinator

Job Title: Senior Operations Coordinator

Location: Remote (UK)

Salary: £35,000 - £44,000 per annum

Hours: Monday to Friday, 7:30 AM to 4:30 PM, with a rotating Saturday on-call

Contract: Full-time, permanent

Harborside Advisors helps manufacturers cut downtime and scrap through lean, Six Sigma and plant layout work. Our consultants implement and support ERP systems, mostly SAP, Oracle NetSuite and Microsoft Dynamics.

The position:

Harborside Advisors is a service company with about 30 technicians in the field. You will help schedule jobs and keep customers updated. We need someone organised who can juggle changing priorities and keep accurate records. This is a full-time remote role. We use an employer of record in the UK, so you get a proper employment contract, not a freelance agreement. Core hours are 9:00 AM to 1:00 PM US Eastern. We talk mostly in Slack and hop on quick calls when something needs discussing.

Duties:

• Track open work orders and follow up on overdue jobs.
• Coordinate permits and inspections with local agencies.
• Process purchase orders and match packing slips to invoices.
• Prepare job packets with drawings, permits and customer information.
• Update weekly reports on jobs completed, backlog and callbacks.
• Confirm appointments with customers and send updates on delays.
• Enter completed work and technician time for billing.

Minimum qualifications:

• High school diploma required; associate or bachelor's degree preferred.
• Able to learn scheduling or ERP software quickly.
• Organised and detail oriented.

Why work with us:

• 24 days paid time off.
• Public holidays observed per your country.
• Health insurance through our employer-of-record partner.
• Annual team retreat.
• Annual salary review.
• Annual learning budget.

We may close the vacancy early if we receive a high number of applications.

We are an equal opportunities employer and welcome applications from all suitably qualified persons.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Harborside Advisors.