Senior Operations Coordinator

Annual releases gave way to two-week sprints years ago, and the platform now handles over 200 million API calls a day. We started in 1992 and have grown to about 4,100 people. We keep recurring meetings to Tuesdays and Thursdays where we can.

Canopycast is looking for a Senior Operations Coordinator to join a small, steady team. Good fit for someone with a couple of years in an admin, logistics or customer service role. Hybrid: two days in the office in London, the rest from home.

Key responsibilities

• Order parts and materials and confirm delivery dates with vendors.
• Confirm appointments with customers and send updates on delays.
• Update weekly reports on jobs completed, backlog and callbacks.
• Support the operations manager with special projects and audits.
• Enter completed work and technician time for billing.
• Organise onboarding paperwork and safety training for new field staff.

What we're looking for

• 7+ years of experience in operations, logistics, dispatch or office administration.
• High school diploma required; associate or bachelor's degree preferred.
• Clear written communication.
• Strong Excel or Google Sheets skills.
• Valid driver's licence for occasional site or supplier runs.

Schedule: Monday to Friday, 7:00 AM to 3:30 PM

Perks and benefits

Compensation: £34,000-£44,000 pa

• Healthcare cash plan.
• Pension scheme with 5% employer contribution.
• 25 days holiday plus bank holidays.
• Death in service benefit.
• Employee assistance programme.
• Professional qualifications paid for.
• Annual bonus.

You must have the right to work in the UK.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Canopycast.