Senior Operations Coordinator

Regional vice presidents oversee clusters of branches in New York and neighboring markets. Branch, recruiting center and onsite teams are backed by a central payroll and compliance group in New York City. Founded in 1949, we now have 430 employees. Branch hours are 7:30 to 5, with one person on call for after-hours orders.

The Senior Operations Coordinator keeps work orders, schedules and paperwork moving between the office, field crews and customers. We need someone organized who can juggle changing priorities and keep accurate records. Remote position. Most of the team is in New York City, but nobody is required to come in. Communication happens mostly in Slack and short video calls.

What you'll do:

• Enter completed work and technician time for billing
• Confirm appointments with customers and send updates on delays
• Update weekly reports on jobs completed, backlog and callbacks
• Maintain vehicle, equipment and certification records
• Schedule jobs and service appointments in ServiceTitan or a similar system
• Coordinate permits and inspections with local agencies
• Support the operations manager with special projects and audits

What you'll need:

• Clear written communication
• Valid driver's license for occasional site or supplier runs
• Able to learn scheduling or ERP software quickly

Compensation and benefits:

Compensation: $77,000-$99,000/year

• Medical, dental and vision insurance
• 401(k) with company match
• Paid time off
• Flexible schedule

Bear Creek Staffing Solutions is an Equal Opportunity Employer, including disability and protected veteran status.

This position requires a background check.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Bear Creek Staffing Solutions.