Senior Dispatcher

Pediatric private duty nursing covers children with trachs, vents and G-tubes. Most visits are four hours or longer, and some clients have 24-hour live-in care. Mileage between clients is reimbursed.

The position:

This Senior Dispatcher schedules HVAC and plumbing technicians, books calls and keeps the board moving all day. The work is on site and cannot be done remotely.

Key responsibilities:

• Schedule service calls and send technicians out in ServiceTitan or a similar system
• Keep drivers informed about detention, layovers and changes
• Book appointments with shippers and receivers
• Answer phones and radio calls from drivers and customers
• Assign loads and routes to drivers based on hours of service, location and equipment
• Check driver paperwork for accuracy at the end of each trip
• Track trucks with GPS and ELD data and update ETAs for customers

Qualifications:

• 5-7 years of dispatch, logistics or customer service experience
• Comfortable with multi-line phones and two or three screens at once
• Typing speed of 40 WPM or better
• Able to make quick decisions and stick to them
• Strong local geography knowledge
• High school diploma or GED
• Working knowledge of DOT hours-of-service rules for trucking roles

Preferred qualifications:

• Towing or roadside assistance dispatch
• ServiceTitan or FieldEdge
• Bilingual English/Spanish
• Microsoft Excel

Compensation: $33.00-$41.00/hr

What you get:

• Health, dental and vision coverage starting on day one
• 401(k) with company match
• Paid time off
• Short- and long-term disability
• CEU reimbursement

This position requires a background check.

If this sounds like a fit, apply with a resume. A cover letter is optional.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Thomas Companion Care LLC.