Senior Dispatcher

Low-voltage work includes structured cabling, access control and security cameras. The fire protection division installs and inspects sprinkler systems and backflow devices.

Job summary

Hickorydesk Mechanical is hiring a Senior Dispatcher to manage a fleet of 30 regional trucks out of our Newark terminal. The work is on site and cannot be done remotely.

Day to day

• Book appointments with shippers and receivers
• Monitor HOS to keep drivers legal
• Assign loads and routes to drivers based on hours of service, location and equipment
• Coordinate roadside repairs and tow service for broken-down units
• Keep drivers informed about detention, layovers and changes
• Track trucks with GPS and ELD data and update ETAs for customers
• Enter orders, bills of lading and proof of delivery in the TMS

Qualifications

• 7+ years of dispatch, logistics or customer service experience
• Clear and direct phone manner
• High school diploma or GED
• Typing speed of 40 WPM or better
• Comfortable with multi-line phones and two or three screens at once
• Proficient with a TMS such as McLeod, TMW or Samsara, or a field service platform
• Able to make quick decisions and stick to them

Schedule: Rotating Saturdays, every third week

The base pay range for this position is $29.00-$36.00 an hour. Actual pay depends on experience, skills and location.

Perks and benefits

• Health, dental and vision coverage starting on day one
• 401(k) with 4% match
• Paid holidays

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Applications are reviewed as they come in.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Hickorydesk Mechanical.