- Salary
- Salary not disclosed
- Experience
- Fresher friendly
- Job type
- Full-time
- Location
- Work from home
Mortarcross Project LLPVerified companyWork from home5 Nov 2026
This job includes an online test
You'll take it right after applying — about 45 minutes.
We serve roughly 500 families a year in New Delhi. We are backfilling a position after an internal move. This is a phone-heavy role with set schedules. Breaks and lunch are scheduled by workforce management. Remote within India. The team meets in New Delhi once a quarter, travel covered. Please make sure you have dependable internet and backup power.
The job includes: document every interaction in Zendesk or Salesforce Service Cloud; process returns, exchanges, refunds and address changes; meet targets for handle time, quality score and customer satisfaction.
You'll need:
Schedule: Monday to Friday, 8:00 AM to 4:30 PM.
We offer health insurance for you and your family, provident fund, paid leave and internet reimbursement.
Start: Immediately.
Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Mortarcross Project LLP.
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