Senior CRM Administrator

About Emerald Coast Computer Services:

We operate two 24/7 network operations centres and a security operations centre, staffed in three shifts.

We're looking for someone who asks why a field exists before adding another one. Emerald Coast Computer Services needs another Senior CRM Administrator to support about 150 sales, service and marketing users. We are headquartered in Washington and have been hiring remotely since 2020. We hire in Pakistan through an employer of record, so this is a regular full-time job with local payroll and statutory benefits. You will need at least 4 hours of overlap with US Eastern time. You will need a reliable internet connection and a quiet place to work.

Your responsibilities:

• Work the CRM support queue
• Audit field usage and retire fields nobody fills in
• Gather requirements from sales and service teams and turn them into configuration changes
• Build and maintain Flows, validation rules and approval processes
• Administer HubSpot properties, workflows, pipelines and lists
• Handle data imports and mass updates with Data Loader or the Data Import Wizard

Requirements:

• 7+ years of CRM administration experience
• Comfort with reports, dashboards and custom report types
• Salesforce Certified Administrator (or able to earn it within six months of hire)

Pluses:

• Basic SOQL and the ability to read Apex

What we offer:

PKR 320,000 to PKR 390,000 per month

• Health insurance through our employer-of-record partner
• Home office setup budget
• Flexible hours
• Annual learning budget
• 24 days paid time off

Please mention your notice period and expected salary.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Emerald Coast Computer Services Inc..