Operations Specialist

Client relationships often span decades and several practice groups. Founded in 1992, we now have 200 employees.

About the role:

We have an immediate opening for an Operations Specialist in San Jose. This is an office role in San Jose. Lots of phone, email and spreadsheet work. We work hybrid out of San Jose, usually three days in, two days remote.

Key responsibilities:

• Track open work orders and follow up on overdue jobs
• Order parts and materials and confirm delivery dates with vendors
• Support the operations manager with special projects and audits
• Answer calls from customers, technicians and vendors
• Prepare job packets with drawings, permits and customer information
• Schedule jobs and service appointments in ServiceTitan or a similar system
• Maintain vehicle, equipment and certification records

What you need:

• Clear written communication
• High school diploma required; associate or bachelor's degree preferred
• Organized and detail oriented
• Valid driver's license for occasional site or supplier runs
• Strong Excel or Google Sheets skills

Schedule: Monday to Friday, 7:30 AM to 4:30 PM, with a rotating Saturday on-call

Expected salary range: $36.00 - $44.50/hr, plus bonus eligibility.

Perks and benefits:

• Health, dental and vision coverage starting on day one
• 401(k) with company match
• Paid parental leave
• Hybrid work
• Employee assistance program
• Flexible spending account
• Professional development budget

The Nguyen Law Firm is an Equal Opportunity Employer, including disability and protected veteran status.

We are unable to sponsor visas for this position.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at The Nguyen Law Firm Inc..