Operations Specialist

ABOUT US:

Our office is in a converted house near downtown New York City. Planning is done in RightCapital and portfolios are managed in Orion. Founded in 1993, we now have 34 employees. Dress is business casual, and suits come out for client meetings.

OVERVIEW:

Our New York City team is growing and we are hiring an Operations Specialist. Good fit for someone with a couple of years in an admin, logistics or customer service role. This is an in-person role at our New York City location.

JOB DUTIES:

• Update weekly reports on jobs completed, backlog and callbacks
• Process purchase orders and match packing slips to invoices
• Order parts and materials and confirm delivery dates with vendors
• Schedule jobs and service appointments in ServiceTitan or a similar system
• Confirm appointments with customers and send updates on delays
• Support the operations manager with special projects and audits
• Organize onboarding paperwork and safety training for new field staff
• Enter completed work and technician time for billing

YOU'LL NEED:

• 5+ years of experience in operations, logistics, dispatch or office administration
• Strong Excel or Google Sheets skills
• Clear written communication
• Organized and detail oriented
• High school diploma required; associate or bachelor's degree preferred
• Valid driver's license for occasional site or supplier runs

Schedule: Monday to Friday, 7:00 AM to 3:30 PM

BENEFITS:

$71,000-$86,000 a year

• 401(k) with 4% match
• Paid time off
• Cell phone reimbursement
• Dental insurance
• Short- and long-term disability

Most hires start within two to three weeks of an offer.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at EPG Asset Management LLC.