Operations Coordinator

White Creative is an independent agency with 400 employees in offices across the US. Deadlines move when clients change their minds, so plans have some slack built in.

Role overview

Our team is growing and we are hiring an Operations Coordinator. Reports to the Operations Manager and works with dispatch, purchasing and billing every day. Our team is spread across 11 countries. Headquarters is in New York City. We hire in India through an employer of record, so this is a regular full-time job with local payroll and statutory benefits. Expect to work a schedule that overlaps with US Eastern business hours until about noon ET.

Your responsibilities

• Organise onboarding paperwork and safety training for new field staff
• Track open work orders and follow up on overdue jobs
• Confirm appointments with customers and send updates on delays
• Process purchase orders and match packing slips to invoices
• Coordinate permits and inspections with local agencies

Required qualifications

• 3-5 years of experience in operations, logistics, dispatch or office administration
• Organised and detail oriented
• High school diploma required; associate or bachelor's degree preferred
• Able to learn scheduling or ERP software quickly
• Strong Excel or Google Sheets skills
• Comfortable on the phone with customers and vendors
• Valid driver's licence for occasional site or supplier runs

Preferred

• Knowledge of local permitting processes
• Bilingual English and Spanish
• ServiceTitan, Jobber or FieldEdge experience

Schedule: Monday to Friday, 8:00 AM to 5:00 PM

Salary range: ₹12,00,000 - ₹16,00,000 per annum

Benefits

• Public holidays observed per your country
• Monthly internet allowance
• Annual learning budget
• Wellness allowance
• Flexible hours
• Annual salary review

Please submit your CV in English.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at White Creative Inc..