Operations Coordinator

Who we are:

We operate a subscription e-commerce site selling coffee, tea and brewing gear, shipped from our own warehouse. Two million people a month visit our recipe and meal planning site, which earns money from ads and a paid membership. We started in 2014 and have grown to about 160 people.

About the role:

The Operations Coordinator keeps work orders, schedules and paperwork moving between the office, field crews and customers. We hire in the US through an employer of record, so this is a regular full-time job with local payroll and statutory benefits. You will need to be available during UK office hours, at least until 3:00 PM GMT. We use Slack, Notion and Google Meet. Cameras on for team calls.

In your first few months you will:

• Update weekly reports on jobs completed, backlog and callbacks
• Maintain vehicle, equipment and certification records
• Order parts and materials and confirm delivery dates with vendors
• Track open work orders and follow up on overdue jobs
• Process purchase orders and match packing slips to invoices

Requirements:

• Clear written communication
• Organized and detail oriented
• Valid driver's license for occasional site or supplier runs
• Comfortable on the phone with customers and vendors
• Calm when the schedule changes several times a day

What we offer:

The base pay range for this position is $24.50 - $30.00 an hour. Actual pay depends on experience, skills and location.

• Annual salary review
• Annual learning budget
• Equity
• Annual team retreat
• Stock options

This position requires a background check.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Wessex Apps.