Operations Coordinator

Waltham Planning Group manages assets for more than 200,000 clients through 120 offices. Since 1926, the firm has grown through acquisitions of independent advisory practices. We started in 1926 and have grown to about 107,800 people.

Job summary

The Operations Coordinator keeps work orders, schedules and paperwork moving between the office, field crews and customers. Waltham Planning Group is a service company with about 30 technicians in the field. You will help schedule jobs and keep customers updated. This role is fully remote within the US. A quiet workspace and good internet are required.

Key responsibilities

• Coordinate permits and inspections with local agencies
• Organize onboarding paperwork and safety training for new field staff
• Answer calls from customers, technicians and vendors
• Enter completed work and technician time for billing
• Prepare job packets with drawings, permits and customer information
• Maintain vehicle, equipment and certification records

Qualifications

• 3+ years of experience in operations, logistics, dispatch or office administration
• Able to learn scheduling or ERP software quickly
• Clear written communication
• Calm when the schedule changes several times a day
• Valid driver's license for occasional site or supplier runs
• Strong Excel or Google Sheets skills
• Organized and detail oriented

Nice to have

• Construction, HVAC or field service background
• Purchasing or inventory experience
• Bilingual English and Spanish

Pay range: $67,000 to $90,000/year. Final offer will depend on experience.

Pay and benefits

• Medical, dental and vision insurance
• 401(k) with a 100% match up to 5%
• Paid holidays
• Professional development budget
• Home office stipend
• Referral program
• Cell phone reimbursement

EOE. We participate in E-Verify.

We are unable to sponsor visas for this position.

Most hires start within two to three weeks of an offer.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Waltham Planning Group, Inc..