Operations Coordinator

About us:

Small businesses use our merchant services for card processing, POS terminals and next-day funding. Founded in 1991, we now have 110 employees.

The position:

Our Thessaloniki team is growing and we are hiring an Operations Coordinator. This is an office role in Thessaloniki. Lots of phone, email and spreadsheet work. We need someone organised who can juggle changing priorities and keep accurate records. Hybrid. You will need to be in Thessaloniki at least two days per week.

Key responsibilities:

• Organise onboarding paperwork and safety training for new field staff
• Process purchase orders and match packing slips to invoices
• Schedule jobs and service appointments in ServiceTitan or a similar system
• Answer calls from customers, technicians and vendors
• Update weekly reports on jobs completed, backlog and callbacks
• Order parts and materials and confirm delivery dates with vendors
• Confirm appointments with customers and send updates on delays
• Prepare job packets with drawings, permits and customer information

Required qualifications:

• 2-4 years of experience in operations, logistics, dispatch or office administration
• Comfortable on the phone with customers and vendors
• Calm when the schedule changes several times a day
• Able to learn scheduling or ERP software quickly

Nice to have:

• ServiceTitan, Jobber or FieldEdge experience

Schedule: Monday to Friday, 8:00 AM to 5:00 PM

Benefits:

Pay: €790 to €970/month

• Private health insurance
• Training budget
• Hybrid working
• Flexible start and finish times
• Meal vouchers

Candidates must be eligible to work in Greece.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Theodorou Symvouleftiki EE.