Operations Coordinator

Our managed service programs handle contingent labour for large employers across multiple sites. Regional vice presidents oversee clusters of branches in New York and neighboring markets. Bullpen seating, plenty of noise, and a whiteboard of open orders.

Position summary:

Our team is growing and we are hiring an Operations Coordinator. Good fit for someone with a couple of years in an admin, logistics or customer service role. Our team is spread across 11 countries. Headquarters is in New York City. This is a long-term contractor role, paid monthly in USD. Expect to work a schedule that overlaps with US Eastern business hours until about noon ET. You will write a lot of updates, so clear written English is important.

In this role you will:

Maintain vehicle, equipment and certification records. Support the operations manager with special projects and audits. Schedule jobs and service appointments in ServiceTitan or a similar system. Track open work orders and follow up on overdue jobs. Confirm appointments with customers and send updates on delays. Coordinate permits and inspections with local agencies. Enter completed work and technician time for billing.

Qualifications:

2-4 years of experience in operations, logistics, dispatch or office administration. Clear written communication. Strong Excel or Google Sheets skills. Valid driver's licence for occasional site or supplier runs. Calm when the schedule changes several times a day.

Preferred:

Smartsheet or monday. Construction, HVAC or field service background. Bilingual English and Spanish.

$490 - $600 per month

What we offer:

Monthly payments via wire transfer or Wise. Paid time off. Company laptop. Annual rate review.

Duration: 12 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Stone Creek Search Group.