Operations Coordinator

Regional vice presidents oversee clusters of branches in Capital Region of Denmark and neighboring markets. Our managed service programs handle contingent labour for large employers across multiple sites. Most internal hires started as recruiters and moved up.

Role overview

This is a new role. The team has doubled in size over the past year. The Operations Coordinator keeps work orders, schedules and paperwork moving between the office, field crews and customers. Remote position. Most of the team is in Copenhagen, but nobody is required to come in.

In this role you will

• Enter completed work and technician time for billing
• Schedule jobs and service appointments in ServiceTitan or a similar system
• Answer calls from customers, technicians and vendors
• Prepare job packets with drawings, permits and customer information
• Confirm appointments with customers and send updates on delays

Qualifications

• Able to learn scheduling or ERP software quickly
• High school diploma required; associate or bachelor's degree preferred
• Organised and detail oriented
• Valid driver's licence for occasional site or supplier runs
• Strong Excel or Google Sheets skills
• Comfortable on the phone with customers and vendors
• Clear written communication

Nice to have

• Bilingual English and Spanish
• ServiceTitan, Jobber or FieldEdge experience

Schedule: Monday to Friday, 7:30 AM to 4:30 PM, with a rotating Saturday on-call

Compensation: DKK 23,000 to DKK 31,000 monthly

Pay and benefits

• Private health insurance
• Occupational pension
• Parental leave top-up
• Wellness allowance
• Lunch benefit

Please submit your CV in English.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Sjælland Workforce.