Operations Coordinator

Since 1962, the bank has grown through more than a dozen acquisitions. Our commercial banking group lends to manufacturers, health systems and real estate developers. We started in 1962 and have grown to about 740 people. Branch hours are 9 to 5 weekdays and 9 to noon Saturdays, with Saturdays on a rotation.

Position summary:

The previous person in this role moved to another team. This is an office role in Houston. Lots of phone, email and spreadsheet work. Remote position. Most of the team is in Houston, but nobody is required to come in.

Day to day:

• Confirm appointments with customers and send updates on delays.
• Enter completed work and technician time for billing.
• Prepare job packets with drawings, permits and customer information.
• Process purchase orders and match packing slips to invoices.
• Order parts and materials and confirm delivery dates with vendors.
• Organize onboarding paperwork and safety training for new field staff.
• Schedule jobs and service appointments in ServiceTitan or a similar system.
• Support the operations manager with special projects and audits.

Minimum qualifications:

• 3+ years of experience in operations, logistics, dispatch or office administration.
• Clear written communication.
• High school diploma required; associate or bachelor's degree preferred.
• Valid driver's license for occasional site or supplier runs.
• Able to learn scheduling or ERP software quickly.

Preferred qualifications:

• Knowledge of local permitting processes.
• Bilingual English and Spanish.
• Construction, HVAC or field service background.
• ServiceTitan, Jobber or FieldEdge experience.

Schedule: Monday to Friday, 7:00 AM to 3:30 PM

The base pay range for this position is $55,000 - $67,000 a year. Actual pay depends on experience, skills and location.

Why work with us:

• Health, dental and vision coverage starting on day one.
• 401(k) with a 100% match up to 5%.
• Paid holidays.
• Annual bonus.
• Employee assistance program.
• 12 weeks of paid parental leave.
• Flexible spending account.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply with your resume. A cover letter is optional.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Scott Bank.