Operations Coordinator

About us:

Small businesses use our merchant services for card processing, POS terminals and next-day funding. Mortgage brokers in California send us loans to underwrite, close and fund. Still family owned, 109 years on.

The position:

The Operations Coordinator keeps work orders, schedules and paperwork moving between the office, field crews and customers. Good fit for someone with a couple of years in an admin, logistics or customer service role. On site, Los Angeles.

Essential duties and responsibilities:

• Schedule jobs and service appointments in ServiceTitan or a similar system
• Prepare job packets with drawings, permits and customer information
• Support the operations manager with special projects and audits
• Track open work orders and follow up on overdue jobs
• Maintain vehicle, equipment and certification records
• Answer calls from customers, technicians and vendors
• Organize onboarding paperwork and safety training for new field staff
• Enter completed work and technician time for billing

About you:

• 3-5 years of experience in operations, logistics, dispatch or office administration
• Organized and detail oriented
• Clear written communication
• Calm when the schedule changes several times a day
• High school diploma required; associate or bachelor's degree preferred
• Comfortable on the phone with customers and vendors

Pay and benefits:

Compensation: $27.50 - $34.00 an hour DOE.

• Referral program
• Flexible schedule

We are not working with agencies on this role.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Saltdesk.