Operations Coordinator

Annual releases gave way to two-week sprints years ago, and the platform now handles over 200 million API calls a day. Our engineering group is split into roughly 60 product teams, each owning its services end to end, with on-call shared across time zones. On-call rotates weekly and pays a flat stipend whether or not the pager goes off.

Role overview

RPP Systems has an opening for an Operations Coordinator. This is an office role in Chandler. Lots of phone, email and spreadsheet work. Remote position. Most of the team is in Chandler, but nobody is required to come in. You will write a lot of updates, so clear written English is important.

Key responsibilities

• Organize onboarding paperwork and safety training for new field staff
• Track open work orders and follow up on overdue jobs
• Schedule jobs and service appointments in ServiceTitan or a similar system
• Enter completed work and technician time for billing
• Update weekly reports on jobs completed, backlog and callbacks

Minimum qualifications

• 3-5 years of experience in operations, logistics, dispatch or office administration
• Able to learn scheduling or ERP software quickly
• Clear written communication
• Calm when the schedule changes several times a day

Schedule: Monday to Friday, 8:00 AM to 5:00 PM

Pay range: $60,000-$71,000 a year. Final offer will depend on experience.

Benefits

• Health insurance
• 401(k) with a 100% match up to 5%
• Paid sick leave

RPP Systems provides equal employment opportunities to all employees and applicants.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at RPP Systems Inc..