Operations Coordinator, Remote

We work with Fortune 500 companies, federal agencies and large health systems. Headquartered in Zagreb, the firm is employee-owned.

Position summary:

The Operations Coordinator, Remote keeps work orders, schedules and paperwork moving between the office, field crews and customers. Reports to the Operations Manager and works with dispatch, purchasing and billing every day.

What you'll do:

• Coordinate permits and inspections with local agencies
• Answer calls from customers, technicians and vendors
• Order parts and materials and confirm delivery dates with vendors
• Process purchase orders and match packing slips to invoices
• Update weekly reports on jobs completed, backlog and callbacks
• Organise onboarding paperwork and safety training for new field staff
• Confirm appointments with customers and send updates on delays
• Enter completed work and technician time for billing

Required qualifications:

• 2+ years of experience in operations, logistics, dispatch or office administration
• Organised and detail oriented
• Calm when the schedule changes several times a day
• Valid driver's licence for occasional site or supplier runs
• Strong Excel or Google Sheets skills
• Clear written communication
• High school diploma required; associate or bachelor's degree preferred

Nice to have:

• Bilingual English and Spanish
• Knowledge of local permitting processes
• Purchasing or inventory experience
• ServiceTitan, Jobber or FieldEdge experience

Schedule: Monday to Friday, 8:00 AM to 5:00 PM

Why work with us:

• Private medical care
• Extra annual leave days
• Annual bonus
• Training budget
• Language courses

Due to the number of applications, only shortlisted candidates will be contacted.

Please submit your CV in English.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Zorić Savjetovanje.