Operations Coordinator (Remote)

Annual releases gave way to two-week sprints years ago, and the platform now handles over 200 million API calls a day.

Position summary:

Indigostack Technologies is looking for an Operations Coordinator (Remote) to join a small, steady team. Reports to the Operations Manager and works with dispatch, purchasing and billing every day. Remote position. Most of the team is in New York City, but nobody is required to come in. We talk mostly in Slack and hop on quick calls when something needs discussing.

What you'll do:

• Support the operations manager with special projects and audits
• Maintain vehicle, equipment and certification records
• Process purchase orders and match packing slips to invoices
• Confirm appointments with customers and send updates on delays
• Track open work orders and follow up on overdue jobs
• Organize onboarding paperwork and safety training for new field staff
• Update weekly reports on jobs completed, backlog and callbacks
• Schedule jobs and service appointments in ServiceTitan or a similar system

What you need:

• 3+ years of experience in operations, logistics, dispatch or office administration
• Comfortable on the phone with customers and vendors
• Calm when the schedule changes several times a day
• Strong Excel or Google Sheets skills

Preferred qualifications:

• Construction, HVAC or field service background
• Bilingual English and Spanish
• ServiceTitan, Jobber or FieldEdge experience

Schedule: Monday to Friday, 8:00 AM to 5:00 PM

Pay: $59,000-$79,000 annually

What you get:

• Medical, dental and vision insurance
• 401(k) with a 100% match up to 5%
• 12 weeks of paid parental leave
• Employee discount
• $1,000 home office setup budget
• Short- and long-term disability

Indigostack Technologies provides equal employment opportunities to all employees and applicants.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Indigostack Technologies.