Operations Coordinator, Remote

Content moderation runs around the clock, with reviewers in multiple time zones and languages. Founded in 2017, we now have 250 employees.

Looking for an Operations Coordinator, Remote who wants to stay somewhere for a while. This is an office role in Phoenix. Lots of phone, email and spreadsheet work. This role is fully remote within the US. Equipment is provided, including a laptop.

What you'll be doing

• Enter completed work and technician time for billing
• Track open work orders and follow up on overdue jobs
• Schedule jobs and service appointments in ServiceTitan or a similar system
• Order parts and materials and confirm delivery dates with vendors
• Prepare job packets with drawings, permits and customer information
• Process purchase orders and match packing slips to invoices
• Confirm appointments with customers and send updates on delays

Required qualifications

• 3+ years of experience in operations, logistics, dispatch or office administration
• High school diploma required; associate or bachelor's degree preferred
• Strong Excel or Google Sheets skills
• Comfortable on the phone with customers and vendors
• Valid driver's license for occasional site or supplier runs
• Clear written communication

Schedule: Monday to Friday, 7:30 AM to 4:30 PM, with a rotating Saturday on-call

Compensation and benefits

Salary range: $51,000 - $67,000 per year

• Health savings account (HSA) with employer contribution
• 401(k) with 4% match
• Paid parental leave
• Flexible spending account
• Equity
• 401(k) with company match
• Employee discount

EOE. We participate in E-Verify.

This position requires a background check.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Hemlockwright Apps LLC.