Operations Coordinator

The company

Most work comes in through ConnectWise tickets, with a dispatch board for onsite visits.

Qureshi IT has an opening for an Operations Coordinator. This is an office role in Dhaka. Lots of phone, email and spreadsheet work. We are headquartered in Dubai and have been hiring remotely since 2020. This is a long-term contractor role, paid monthly in USD. You will work Dubai business hours, Monday to Friday. Reliable internet and a power backup are a must.

Responsibilities

• Organise onboarding paperwork and safety training for new field staff.
• Answer calls from customers, technicians and vendors.
• Support the operations manager with special projects and audits.
• Prepare job packets with drawings, permits and customer information.
• Coordinate permits and inspections with local agencies.
• Schedule jobs and service appointments in ServiceTitan or a similar system.

Qualifications

• 3+ years of experience in operations, logistics, dispatch or office administration.
• Able to learn scheduling or ERP software quickly.
• Calm when the schedule changes several times a day.
• Comfortable on the phone with customers and vendors.

Pluses

• Smartsheet or monday.
• Purchasing or inventory experience.
• Construction, HVAC or field service background.

Schedule: Monday to Friday, 7:30 AM to 4:30 PM, with a rotating Saturday on-call

Why work with us

Salary: BDT 65,000 to BDT 78,000 a month

• Paid time off.
• Long-term engagement.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Qureshi IT.