Operations Coordinator

Lee Labs employs 660 people across engineering hubs in London and three other locations, building ERP software for mid-market manufacturers. Product, engineering and support teams work out of offices in London, England and two nearshore delivery centres.

Overview

This is a backfill for a team member who is relocating. Lee Labs is a service company with about 30 technicians in the field. You will help schedule jobs and keep customers updated. This position is on site in London.

What you'll do

• Process purchase orders and match packing slips to invoices
• Enter completed work and technician time for billing
• Confirm appointments with customers and send updates on delays
• Prepare job packets with drawings, permits and customer information
• Track open work orders and follow up on overdue jobs
• Support the operations manager with special projects and audits
• Maintain vehicle, equipment and certification records
• Answer calls from customers, technicians and vendors

What you need

• 3-5 years of experience in operations, logistics, dispatch or office administration
• Able to learn scheduling or ERP software quickly
• Clear written communication
• High school diploma required; associate or bachelor's degree preferred
• Organised and detail oriented

Schedule: Monday to Friday, 7:30 AM to 4:30 PM, with a rotating Saturday on-call

£27,000 - £36,000 per year

What we offer

• Private medical insurance
• Workplace pension
• 33 days holiday including bank holidays
• Free parking
• Employee assistance programme
• Birthday off

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Lee Labs.