Operations Coordinator

About JN Tax Services

Offices in London and more than 20 other cities share a national tax and technical resources team. We have been family run since 1973. Remote work is fine outside busy season, and most people come in two or three days a week.

Overview

We are adding an Operations Coordinator to our Client Services team. This is an office role in Colombo. Lots of phone, email and spreadsheet work. We engage team members in Sri Lanka as full-time contractors. Most of our contractors have been with us for more than two years. Core hours are 10:00 AM to 4:00 PM UK time. You get a company laptop and a headset before you start.

Your responsibilities

• Coordinate permits and inspections with local agencies.
• Confirm appointments with customers and send updates on delays.
• Prepare job packets with drawings, permits and customer information.
• Maintain vehicle, equipment and certification records.
• Order parts and materials and confirm delivery dates with vendors.
• Schedule jobs and service appointments in ServiceTitan or a similar system.
• Answer calls from customers, technicians and vendors.

Required qualifications

• 3-5 years of experience in operations, logistics, dispatch or office administration.
• Organised and detail oriented.
• Valid driver's licence for occasional site or supplier runs.
• Able to learn scheduling or ERP software quickly.
• Clear written communication.
• Comfortable on the phone with customers and vendors.

Schedule: Monday to Friday, 7:00 AM to 3:30 PM

Compensation and benefits

• Flexible hours.
• Paid time off.
• Long-term engagement.

If you are shortlisted, we will reach out to set up a first call.

We may close this posting early once we have enough applications.

Duration: 12 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at JN Tax Services Ltd.