Operations Coordinator

Our managed service programs handle contingent labour for large employers across multiple sites. Clients include Fortune 500 manufacturers, health systems and logistics companies.

Role overview

This is a newly created position. Reports to the Operations Manager and works with dispatch, purchasing and billing every day. Our team is spread across 11 countries. Headquarters is in Jacksonville. We hire in Bangladesh through an employer of record, so this is a regular full-time job with local payroll and statutory benefits. Expect to work a schedule that overlaps with US Eastern business hours until about noon ET. We ship you a laptop and accessories before your first day.

Day to day

• Schedule jobs and service appointments in ServiceTitan or a similar system
• Coordinate permits and inspections with local agencies
• Prepare job packets with drawings, permits and customer information
• Organise onboarding paperwork and safety training for new field staff
• Maintain vehicle, equipment and certification records
• Update weekly reports on jobs completed, backlog and callbacks
• Track open work orders and follow up on overdue jobs

Required qualifications

• 3+ years of experience in operations, logistics, dispatch or office administration
• High school diploma required; associate or bachelor's degree preferred
• Clear written communication
• Organised and detail oriented

Nice to have

• Purchasing or inventory experience
• Construction, HVAC or field service background
• Smartsheet or monday

Salary: BDT 75,000 - BDT 95,000 per month

What we offer

• Monthly internet allowance
• Paid sick days
• 24 days paid time off
• Company laptop

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Jacksonville Personnel.