Operations Coordinator

Private label products make up about a third of sales. Our e-commerce site and app account for a growing share of sales. Most managers started as part-time associates.

The position

Godavari Outfitters is a service company with about 30 technicians in the field. You will help schedule jobs and keep customers updated. Hybrid. You will need to be in Chennai at least two days per week.

Main duties

• Schedule jobs and service appointments in ServiceTitan or a similar system
• Answer calls from customers, technicians and vendors
• Support the operations manager with special projects and audits
• Track open work orders and follow up on overdue jobs
• Organise onboarding paperwork and safety training for new field staff
• Coordinate permits and inspections with local agencies

Required qualifications

• 3+ years of experience in operations, logistics, dispatch or office administration
• Comfortable on the phone with customers and vendors
• Calm when the schedule changes several times a day
• High school diploma required; associate or bachelor's degree preferred
• Organised and detail oriented
• Clear written communication
• Valid driver's licence for occasional site or supplier runs

Nice to have

• ServiceTitan, Jobber or FieldEdge experience
• Smartsheet or monday

Schedule: Monday to Friday, 8:00 AM to 5:00 PM

Perks and benefits

• Health insurance for you and your family
• Provident fund
• Paid leave
• Flexible hours

Include your expected salary and earliest start date with your application.

We will only contact shortlisted applicants.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Godavari Outfitters.