Operations Coordinator

Institutional clients include pension funds, endowments and insurance companies. FA Payments manages assets for more than 200,000 clients through 120 offices.

The position

The role is new and comes from growth in our client base. The Operations Coordinator keeps work orders, schedules and paperwork moving between the office, field crews and customers. Remote, open to candidates across India. A quiet workspace and good internet are required.

Job duties

• Support the operations manager with special projects and audits.
• Order parts and materials and confirm delivery dates with vendors.
• Answer calls from customers, technicians and vendors.
• Process purchase orders and match packing slips to invoices.
• Coordinate permits and inspections with local agencies.
• Track open work orders and follow up on overdue jobs.
• Organise onboarding paperwork and safety training for new field staff.

What you need

• 2-4 years of experience in operations, logistics, dispatch or office administration.
• Strong Excel or Google Sheets skills.
• Comfortable on the phone with customers and vendors.
• Organised and detail oriented.
• Calm when the schedule changes several times a day.

Rate: ₹5.5-7.5 LPA

Perks and benefits

• Health insurance for you and your family.
• Provident fund.
• Paid leave.
• Gratuity.
• Internet reimbursement.

Due to the number of applications, only shortlisted candidates will be contacted.

Candidates must be eligible to work in India.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at FA Payments.