Operations Coordinator

Looking for an Operations Coordinator who wants to stay somewhere for a while. We need someone organised who can juggle changing priorities and keep accurate records. Good fit for someone with a couple of years in an admin, logistics or customer service role. We are headquartered in Ahmedabad and have been hiring remotely since 2020. Contract role, full-time hours, paid in USD at the end of each month.

In this role you will

• Update weekly reports on jobs completed, backlog and callbacks.
• Coordinate permits and inspections with local agencies.
• Schedule jobs and service appointments in ServiceTitan or a similar system.
• Process purchase orders and match packing slips to invoices.
• Order parts and materials and confirm delivery dates with vendors.
• Answer calls from customers, technicians and vendors.

Requirements

• Able to learn scheduling or ERP software quickly.
• Strong Excel or Google Sheets skills.
• Organised and detail oriented.
• Comfortable on the phone with customers and vendors.

Schedule: Monday to Friday, 7:00 AM to 3:30 PM

What we offer

• Monthly payments via wire transfer or Wise.
• Paid time off.
• Annual rate review.
• Monthly internet allowance.

About us

Regional offices in Ahmedabad and five other cities support agents and policyholders. Catastrophe teams deploy adjusters within days of a major storm. Most of the office has been here more than ten years.

Applications are reviewed on a rolling basis.

Duration: 6 months. Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Cottonvault Insurance Ltd.