Operations Coordinator

Our branches handle everyday banking, while the loan centre in London underwrites farm, auto and home loans. Chartered in 1999, Carter National Bank has stayed independent through several rounds of mergers in the area.

This role opened up after a team member moved internally. This is an office role in London. Lots of phone, email and spreadsheet work. Fully remote. You can work from anywhere in the UK. Strong written English is important, since much of our work is async.

Responsibilities

• Track open work orders and follow up on overdue jobs.
• Process purchase orders and match packing slips to invoices.
• Update weekly reports on jobs completed, backlog and callbacks.
• Maintain vehicle, equipment and certification records.
• Support the operations manager with special projects and audits.

What we're looking for

• Clear written communication.
• Comfortable on the phone with customers and vendors.
• Valid driver's licence for occasional site or supplier runs.
• Organised and detail oriented.

Schedule: Monday to Friday, 7:30 AM to 4:30 PM, with a rotating Saturday on-call

Perks and benefits

Salary: £28,000 - £37,000 pa

• Workplace pension.
• 28 days annual leave including bank holidays.
• Home working allowance.
• Professional qualifications paid for.
• Employee assistance programme.
• Birthday off.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Carter National Bank Ltd.