Operations Coordinator

Wealth management, mortgage and treasury services each operate as separate lines of business. Founded in 2000, we now have 680 employees. Business casual all week, jeans on Fridays.

The role:

Black Hills Bank & Trust is a service company with about 30 technicians in the field. You will help schedule jobs and keep customers updated. You can work from home anywhere in the US. We have no office requirement. Day-to-day communication is in Slack and Google Meet.

Duties:

• Coordinate permits and inspections with local agencies.
• Prepare job packets with drawings, permits and customer information.
• Enter completed work and technician time for billing.
• Track open work orders and follow up on overdue jobs.
• Confirm appointments with customers and send updates on delays.
• Process purchase orders and match packing slips to invoices.
• Schedule jobs and service appointments in ServiceTitan or a similar system.
• Update weekly reports on jobs completed, backlog and callbacks.

Required qualifications:

• 3+ years of experience in operations, logistics, dispatch or office administration.
• Organized and detail oriented.
• High school diploma required; associate or bachelor's degree preferred.
• Clear written communication.
• Calm when the schedule changes several times a day.

Preferred qualifications:

• ServiceTitan, Jobber or FieldEdge experience.
• Purchasing or inventory experience.

Rate: $54,000 - $74,000 annually

Pay and benefits:

• Health, dental and vision coverage starting on day one.
• 401(k) with 4% match.
• Paid parental leave.
• Flexible spending account.

Black Hills Bank & Trust is an Equal Opportunity Employer, including disability and protected veteran status.

Start dates are flexible, usually within a few weeks of an offer.

We are unable to sponsor visas for this position.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Black Hills Bank & Trust.