Operations Coordinator

Looking for an Operations Coordinator who wants to stay somewhere for a while. Good fit for someone with a couple of years in an admin, logistics or customer service role. This role is fully remote within the US.

Main duties

• Enter completed work and technician time for billing
• Confirm appointments with customers and send updates on delays
• Organize onboarding paperwork and safety training for new field staff
• Coordinate permits and inspections with local agencies
• Update weekly reports on jobs completed, backlog and callbacks
• Prepare job packets with drawings, permits and customer information
• Maintain vehicle, equipment and certification records
• Schedule jobs and service appointments in ServiceTitan or a similar system

Skills and experience

• 3+ years of experience in operations, logistics, dispatch or office administration
• Organized and detail oriented
• Strong Excel or Google Sheets skills
• Able to learn scheduling or ERP software quickly
• Comfortable on the phone with customers and vendors

Bonus points

• Construction, HVAC or field service background

Schedule: Monday to Friday, 7:00 AM to 3:30 PM

Benefits

Salary range: $60,000 - $79,000 a year

• Medical, dental and vision insurance
• 401(k) with company match
• Paid parental leave

The company

Regional vice presidents oversee clusters of branches in New York and neighboring markets. Branch, recruiting center and onsite teams are backed by a central payroll and compliance group in New York City. Founded in 1949, we now have 430 employees. Branch hours are 7:30 to 5, with one person on call for after-hours orders.

EOE. We participate in E-Verify.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Bear Creek Staffing Solutions.