Operations Assistant

Advisors, operations, compliance and technology teams total roughly 7,000 people. Since 1955, the firm has grown through acquisitions of independent advisory practices.

About the role:

We need someone organized who can juggle changing priorities and keep accurate records. The Operations Assistant keeps work orders, schedules and paperwork moving between the office, field crews and customers. Fully remote. You can work from anywhere in the US. Most communication happens in Slack, with short video calls when needed.

Duties:

• Track open work orders and follow up on overdue jobs
• Maintain vehicle, equipment and certification records
• Confirm appointments with customers and send updates on delays
• Support the operations manager with special projects and audits
• Answer calls from customers, technicians and vendors

What you need:

• 1+ years of experience in operations, logistics, dispatch or office administration
• Able to learn scheduling or ERP software quickly
• Comfortable on the phone with customers and vendors
• Valid driver's license for occasional site or supplier runs
• Strong Excel or Google Sheets skills
• Organized and detail oriented

What we offer:

• Health savings account (HSA) with employer contribution
• 401(k) with company match
• Three weeks of PTO to start

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Switchgrass.