Operations Assistant

Our commercial banking group lends to manufacturers, health systems and real estate developers. We serve more than two million consumer, small business and commercial clients.

Role overview:

We're looking for an Operations Assistant to join our team in Auckland. We need someone organised who can juggle changing priorities and keep accurate records. On site, Auckland.

Main duties:

Maintain vehicle, equipment and certification records. Confirm appointments with customers and send updates on delays. Support the operations manager with special projects and audits. Schedule jobs and service appointments in ServiceTitan or a similar system. Answer calls from customers, technicians and vendors. Coordinate permits and inspections with local agencies. Track open work orders and follow up on overdue jobs.

Qualifications:

1+ years of experience in operations, logistics, dispatch or office administration. Valid driver's licence for occasional site or supplier runs. High school diploma required; associate or bachelor's degree preferred. Able to learn scheduling or ERP software quickly. Organised and detail oriented. Calm when the schedule changes several times a day. Comfortable on the phone with customers and vendors.

Nice to have:

Knowledge of local permitting processes. Construction, HVAC or field service background. Smartsheet or monday. ServiceTitan, Jobber or FieldEdge experience.

Schedule: Monday to Friday, 7:00 AM to 3:30 PM

$42,000 - $53,000 pa

Compensation and benefits:

Health insurance. KiwiSaver contributions. Five weeks annual leave after the first year.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Sumacline.