Operations Assistant

Rupali Staffing is a national staffing firm with 700 internal employees and more than 200 branches. Branch, recruiting centre and onsite teams are backed by a central payroll and compliance group in Rajshahi.

Role overview:

This is an office role in Rajshahi. Lots of phone, email and spreadsheet work. Rupali Staffing is a service company with about 30 technicians in the field. You will help schedule jobs and keep customers updated. This role is fully remote within Bangladesh. Reliable internet and a power backup are a must.

Main duties:

Update weekly reports on jobs completed, backlog and callbacks. Process purchase orders and match packing slips to invoices. Confirm appointments with customers and send updates on delays. Track open work orders and follow up on overdue jobs. Order parts and materials and confirm delivery dates with vendors. Schedule jobs and service appointments in ServiceTitan or a similar system. Support the operations manager with special projects and audits. Answer calls from customers, technicians and vendors.

About you:

1+ years of experience in operations, logistics, dispatch or office administration. Able to learn scheduling or ERP software quickly. Calm when the schedule changes several times a day. Comfortable on the phone with customers and vendors. Strong Excel or Google Sheets skills.

Schedule: Monday to Friday, 8:00 AM to 5:00 PM

Why work with us:

Salary range: BDT 28,000-BDT 35,000 per month

Medical insurance. Provident fund. Paid leave.

Please submit your CV in English.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Rupali Staffing.