Operations Assistant - Remote

A bit about us

Our engineering group is split into roughly 60 product teams, each owning its services end to end, with on-call shared across time zones. Headquartered in Tucson since 2002, the company now sells in 40 countries and supports customers in 11 languages. Founded in 2002, we now have 930 employees.

Role overview

We need someone organized who can juggle changing priorities and keep accurate records. The Operations Assistant - Remote keeps work orders, schedules and paperwork moving between the office, field crews and customers.

What you'll do

• Support the operations manager with special projects and audits
• Enter completed work and technician time for billing
• Schedule jobs and service appointments in ServiceTitan or a similar system
• Confirm appointments with customers and send updates on delays
• Answer calls from customers, technicians and vendors
• Organize onboarding paperwork and safety training for new field staff
• Coordinate permits and inspections with local agencies

What you'll need

• 0-2 years of experience in operations, logistics, dispatch or office administration
• Valid driver's license for occasional site or supplier runs
• Able to learn scheduling or ERP software quickly

Nice to have

• Knowledge of local permitting processes
• ServiceTitan, Jobber or FieldEdge experience

Schedule: Monday to Friday, 8:00 AM to 5:00 PM

Pay and benefits

• Health insurance
• 401(k) with a 100% match up to 5%
• 11 paid holidays
• Employee assistance program
• Gym membership reimbursement

Yeager Data provides equal employment opportunities to all employees and applicants.

Applicants must be authorized to work in the U.S.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Yeager Data.