Operations Assistant

Consultants are staffed across industries early on, then specialize after a few years. Our practices cover strategy, operations, technology implementation, risk and human capital.

About the role

We're looking for an Operations Assistant to join our team. This is a remote role. Reports to the Operations Manager and works with dispatch, purchasing and billing every day. You can work from home anywhere in the US. We have no office requirement. Good written English matters here, since most updates are written.

Your responsibilities

• Process purchase orders and match packing slips to invoices
• Order parts and materials and confirm delivery dates with vendors
• Coordinate permits and inspections with local agencies
• Prepare job packets with drawings, permits and customer information
• Confirm appointments with customers and send updates on delays
• Schedule jobs and service appointments in ServiceTitan or a similar system
• Organize onboarding paperwork and safety training for new field staff

Qualifications

• 1-2 years of experience in operations, logistics, dispatch or office administration
• Valid driver's license for occasional site or supplier runs
• High school diploma required; associate or bachelor's degree preferred
• Organized and detail oriented
• Calm when the schedule changes several times a day
• Comfortable on the phone with customers and vendors
• Able to learn scheduling or ERP software quickly

Preferred

• Bilingual English and Spanish
• Smartsheet or monday
• Knowledge of local permitting processes
• ServiceTitan, Jobber or FieldEdge experience

Compensation and benefits

• Health savings account (HSA) with employer contribution
• 401(k) with 4% match
• Three weeks of PTO to start
• Annual bonus
• Professional development budget

We are an equal opportunity employer. If you need an accommodation during the application process, let us know.

Interview process: a phone call, a meeting with the hiring manager, and a final conversation with the team.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Quayside Partners.