Operations Assistant

Delivery centres in New York and overseas support large implementation programs. Founded in 2009, we now have 310 employees. Training starts with a two-week bootcamp, then continues on the job.

ROLE OVERVIEW

We need someone organised who can juggle changing priorities and keep accurate records. The Operations Assistant keeps work orders, schedules and paperwork moving between the office, field crews and customers. The company is based in New York City, the US. Our team works from several countries. Employment is through our payroll partner in India. Salary is paid monthly in Indian rupees. You will need at least 4 hours of overlap with US Eastern time. You will need a stable internet connection and a backup power source (UPS or inverter).

IN THIS ROLE YOU WILL

• Enter completed work and technician time for billing
• Update weekly reports on jobs completed, backlog and callbacks
• Support the operations manager with special projects and audits
• Prepare job packets with drawings, permits and customer information
• Order parts and materials and confirm delivery dates with vendors
• Organise onboarding paperwork and safety training for new field staff

MINIMUM QUALIFICATIONS

• 1+ years of experience in operations, logistics, dispatch or office administration
• Calm when the schedule changes several times a day
• Valid driver's licence for occasional site or supplier runs
• Able to learn scheduling or ERP software quickly
• Strong Excel or Google Sheets skills

Schedule: Monday to Friday, 7:30 AM to 4:30 PM, with a rotating Saturday on-call

Pay: ₹8.5-11.5 LPA

WHY WORK WITH US

• Health insurance through our employer-of-record partner
• Performance bonus
• Flexible hours
• Annual salary review
• Company laptop
• 24 days paid time off

Due to the number of applications, only shortlisted candidates will be contacted.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Lanyard Advisors LLC.