Operations Assistant

Our advisors handle retirement planning, investment management and estate coordination for about 900 households. We started in 2005 and have grown to about 190 people.

Role overview

We are adding an Operations Assistant to our Service team. Reports to the Operations Manager and works with dispatch, purchasing and billing every day. Our team is spread across 9 countries. Headquarters is in Los Angeles. Employment is through our payroll partner in Bangladesh. Salary is paid monthly in taka. You will need at least 3 hours of overlap with US Pacific time. You get a company laptop and a headset before you start.

Day to day

• Prepare job packets with drawings, permits and customer information
• Support the operations manager with special projects and audits
• Process purchase orders and match packing slips to invoices
• Organise onboarding paperwork and safety training for new field staff
• Schedule jobs and service appointments in ServiceTitan or a similar system
• Update weekly reports on jobs completed, backlog and callbacks
• Confirm appointments with customers and send updates on delays
• Coordinate permits and inspections with local agencies

You'll need

• 1+ years of experience in operations, logistics, dispatch or office administration
• Comfortable on the phone with customers and vendors
• Organised and detail oriented
• Clear written communication
• Strong Excel or Google Sheets skills
• High school diploma required; associate or bachelor's degree preferred

Pluses

• Purchasing or inventory experience
• Knowledge of local permitting processes

Schedule: Monday to Friday, 7:30 AM to 4:30 PM, with a rotating Saturday on-call

Why work with us

Salary: BDT 64,000 to BDT 87,000 a month

• Flexible hours
• Annual salary review
• Paid sick days
• Company laptop
• Performance bonus

Please include your notice period and salary expectations.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at FS Asset Management.