Operations Assistant

Students speak more than 70 languages, and the English learner program is one of the largest in Luxembourg. Founded in 1971, we now have 3,700 employees.

Job summary:

We are adding an Operations Assistant to our Service team. Reports to the Operations Manager and works with dispatch, purchasing and billing every day. The work is on site and cannot be done remotely.

Your responsibilities:

• Schedule jobs and service appointments in ServiceTitan or a similar system
• Answer calls from customers, technicians and vendors
• Track open work orders and follow up on overdue jobs
• Organise onboarding paperwork and safety training for new field staff
• Support the operations manager with special projects and audits
• Update weekly reports on jobs completed, backlog and callbacks

Minimum qualifications:

• 1+ years of experience in operations, logistics, dispatch or office administration
• Calm when the schedule changes several times a day
• Organised and detail oriented
• High school diploma required; associate or bachelor's degree preferred
• Valid driver's licence for occasional site or supplier runs
• Able to learn scheduling or ERP software quickly

Preferred:

• Purchasing or inventory experience
• Bilingual English and Spanish
• Construction, HVAC or field service background

Benefits:

• Pension scheme
• 8% holiday allowance
• Training budget
• 13th month salary

Relocation support is available for the right candidate.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Ellery Schools S.A..