Operations Assistant

Job summary

Brown Recruiting has an opening for an Operations Assistant. Good fit for someone with a couple of years in an admin, logistics or customer service role. Remote, open to candidates across the US. We use Slack, Notion and Google Meet. Cameras on for team calls.

Day to day

• Support the operations manager with special projects and audits.
• Confirm appointments with customers and send updates on delays.
• Track open work orders and follow up on overdue jobs.
• Update weekly reports on jobs completed, backlog and callbacks.
• Process purchase orders and match packing slips to invoices.
• Organize onboarding paperwork and safety training for new field staff.
• Answer calls from customers, technicians and vendors.

Required qualifications

• 1+ years of experience in operations, logistics, dispatch or office administration.
• Strong Excel or Google Sheets skills.
• Calm when the schedule changes several times a day.
• Comfortable on the phone with customers and vendors.
• Clear written communication.
• Able to learn scheduling or ERP software quickly.

Desirable

• Bilingual English and Spanish.
• Construction, HVAC or field service background.
• Purchasing or inventory experience.

Schedule: Monday to Friday, 8:00 AM to 5:00 PM

What you get

Compensation: $46,000 - $60,000/year

• Health, dental and vision coverage starting on day one.
• 401(k) with 4% match.
• Paid time off.

About us

Our IT staffing division fills contract and full-time roles in development, infrastructure and help desk. Most of our associates work first and second shift in plants within 30 miles of the branch. Founded in 1982, we now have 190 employees. Bullpen seating, plenty of noise, and a whiteboard of open orders.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Brown Recruiting.